A human resources department is a critical component of employee well-being in any business, no matter how small. Human resources professionals are the lifeblood of the company, because their job is to ensure that the business gets the most out of its employees. In other words, the human resource department needs to provide a high return on the business’s investment in its people.
Functions of an HR department
Hiring and Recruiting
One of the primary functions of the human resources department is to oversee hiring and recruiting within an organisation. The department actively recruits, screens, interviews and hires qualified candidates for open positions.
Training and Development
The human resources department handles the training and development of staff within an organisation. It creates training programs and conducts training for new hires and existing employees.
The human resources department is responsible for various aspects of employee compensation. The department typically handles employee payroll and ensures employees are paid accurately and on time, with the correct deductions made.
The human resources department manages all aspects of employee benefits, including health and dental insurance, long-term care or disability programs as well as employee assistance and wellness programs. The department keeps track of employee absences and job-protected leave, such as family medical leave.
The human resources department handles employee relations matters within an organisation. Employee relations involves employee participation in different aspects of organisational activities. The department maintains the relationship between employees and management by promoting communication and fairness within the company.
The human resources department is responsible for interpreting and enforcing employment and labor laws such as equal employment opportunity, fair labour standards, benefits and wages, and work hour requirements.
In this role, the HR person contributes to the development of and the accomplishment of the organisation-wide business plan and objectives. The objectives of HR are established to support the attainment of the overall strategic business plan and objectives. When HR professionals are aligned with the business, the personnel component of the organisation is thought about as a strategic contributor to business success.
Human resources departments work in conjunction with individual department managers to evaluate employee performance. This department is responsible for creating the entire performance appraisal process.
Another reason why the human resource department is important is because they look after the corporate image of the company. They are responsible of making sure all the employees are aware of the company values and maintaining them as well. The human resources department protects the interest, image and success of the company in every way possible by complying with various laws, executing administrative processes, and creating policies in the most cost-efficient manner.
Potential challenges to having an HR department
- Conflict of Interest
Having a human resources department can be problematic if its direction does not coincide with your own. Despite alleviating the burden of many business functions, relinquishing control of these can cause your company's direction to change.
Perhaps the biggest concerns with having a human resources department -- or the biggest issue in any business -- is cost. Your main goal is to make money, so any costs will reduce your profit. While highly trained HR specialists can be a valuable asset, it does come at a cost
Our outsourced solutions ensure that you call the shots to stay in control while providing what you need at a reasonable cost.
How can we help Employers?
- Provide services and/or consulting on all HR functions
- Assist with the implementation of an HR department
- Outsourcing the HR function or parts thereof
- Develop and implement HR policies
- Payroll system implementation and management
- Labour relations (including disciplinary action)
- Conduct and/or facilitate training
- Ensure compliance in the organisation
- Conduct the entire recruitment process
- Assist in people engagement and development
The information shared on this article/blog/vlog should be read and understood within the current legal framework of South Africa. It is meant purely for educational discussion and does not amount to legal advice. For specific legal advice, please consult a legal practitioner prior to application.